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Hostinger 30-Day Money-Back Guarantee
All Hostinger web hosting plans come with a 30-day money-back guarantee. If you are not satisfied with your hosting for any reason within the first 30 days of your initial purchase, you can request a full refund. No questions asked.
Try Hostinger Risk-Free for 30 Days
Full refund if not satisfied. No questions asked. Cancel within 30 days for complete peace of mind.
Get Hostinger 80% OffCoupon S0TABIDHULP1 · Risk-free 30-day trialWhat is Covered by the Guarantee?
- All shared hosting plans (Single, Premium, Business, Cloud Startup)
- The full hosting fee paid — for any billing term
- New account purchases within the first 30 days
What is NOT Covered?
- Domain registrations — domains are non-refundable once registered
- SSL certificates purchased separately
- After 30 days — guarantee only applies to first 30 days
- Renewals — the guarantee is for new purchases, not renewals
- Accounts with policy violations — spam or abuse
How to Request a Refund
- Login to hPanel at hpanel.hostinger.com
- Click your profile name → Billing
- Find your hosting plan order
- Click Refund or contact support via live chat
- State your reason (not required but helpful)
- Refund is processed within 5-10 business days
Alternative: Contact Live Chat Support
The fastest way to request a refund is via Hostinger's 24/7 live chat. Average response under 3 minutes. Simply tell the support agent you would like to cancel and request a refund within 30 days of purchase. They will process it immediately.
How Long Does the Refund Take?
Hostinger processes refunds within 5-10 business days. The time to appear in your account depends on your payment method:
- Credit/debit card — 5-10 business days
- PayPal — 3-5 business days
- Cryptocurrency — converted to account credit
Pro tip: The 30-day money-back guarantee makes trying Hostinger completely risk-free. Sign up for the plan you think suits your needs — if you are not completely satisfied within 30 days, you get a full refund. This is why we always recommend choosing Hostinger with confidence.